Terms & Conditions

Terms & Conditions

Welcome to Blue Star Hamper Company terms and conditions. When you place an order and purchase items using our website, you are accepting and agreeing to be bound by these terms and conditions in their entirety.

From time to time we update our terms and conditions and it is your responsibility to check this prior to buying hampers or gifts from us. Each time you use our services, you acknowledge that you have read the terms and agree to be legally bound by them.

Nothing in these general terms and conditions affects your statutory rights, either as a consumer or otherwise. These general terms and conditions are governed by and construed in accordance with English law. You agree to be subject to the exclusive jurisdiction of the English courts, as we do.

Ordering Goods

Delivery

We deliver to all mainland UK locations, please reference our delivery details for specific locations, timings and costs.

Hamper and Gift Messages

Hamper Photo

Allergens

Delivery Tracking

Delivery Delays and Errors

Order Cancellation

Exceptions – Once delivered, we will be unable to refund your cancelled order, including postage and packaging, if the order contains any of the following items:

  1. Handmade and short-life artisan products and fruit
  2. Personalised/branded items
  3. Bespoke hampers

Damaged and Defective Goods

If we make an error with your order and/or the goods are defective or damaged, the following terms apply:

Complaints

The quality of our products is very important to us and we take complaints very seriously. Please submit a complaint in writing either by letter to Blue Star Hamper Company, Nick’s Barn, Sindles Farm, Aldsworth, Hampshire, PO10 8QS or by email to info@bluestarhampercompany.com respectively. We will respond to you within two working days.

Customer Support

For order, product or service enquiries, please contact us by email or telephone:

Email: info@bluestarhampercompany.com

Telephone: 01243 377757

License & Copyright

The Blue Star Hamper Company website contains copyrighted material, trademarks and other proprietary information, including, but not limited to text, software and photos and the entire content of the website is copyrighted as a collective work under UK and International copyright laws.

Our Details

Blue Star Hamper Company is a trading name of Greens Trading Ltd.

Registered in England: 9542117

Address: Nick’s Barn, Sindles Farm, Aldsworth, Hampshire, PO10 8QS